Papers

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Teambuilding and strategic planning – how to use appraisal interviews?

How the revision of the traditional individual appraisal interviews could be turned into the hub of strategic development in the organisation. Have a preview or buy the full paper, click here.

Higher education in Albania 

A first hand desription of the university area in a European country with a quite different developmental and cultural history. I worked at the Faculty of Law in Tirana for 7 months in the year 2000.

Buy the article here.

University Reform in Denmark.
Paper written in cooperation with Niels Grolin, DTU, about the reform in 2003 called “Freedom with responsibility”. The paper was presented at the IMUA-conference in Kingston, Jamaica in January 2003.

Benchmarking in University Administration
A case study about how to use benchmarking as a quality development tool in the area of telephone answering service. The paper was published in “Perspectives” in 1999 and presented at the IMUA-conference in Auckland in June 1999.

Quality development in University Administration
The paper describes my experience with Total Quality Management as a useful method to improve customer and staff satisfaction at the same time. The paper was published in “Tertiary Education and Management” in December 1997.