‹‹ Back

Higher education in Albania 

A first hand desription of the university area in a European country with a quite different developmental and cultural history. I worked at the Faculty of Law in Tirana for 7 months in the year 2000.

Buy the article here.

Quality development in University Administration
The paper describes my experience with Total Quality Management as a useful method to improve customer and staff satisfaction at the same time. The paper was published in “Tertiary Education and Management” in December 1997.